equal access and email authed user accts

[Jim Gilbert(WTPL)]

I presume, you have a paper based method that allows equal access for those who do not wish to use a computer?

Is SIP2 authentication to the ILS via Library Card # & PIN combination an option?
[Depending upon your ILS – I’d imagine some might have API, etc]…
This would then allow the patron email to be an optional field.
Primary communication would be by telephone or snail mail.

James Gilbert, BS, MLIS
Systems Librarian
Whitehall Township Public Library
3700 Mechanicsville Road
Whitehall, PA 18052
610-432-4339 ext: 203

From: Web technologies in libraries [mailto:WEB4LIB at LISTSERV.ND.EDU] On Behalf Of Pat Rapp
Sent: Friday, March 13, 2015 2:39 PM
To: WEB4LIB at LISTSERV.ND.EDU
Subject: Re: [WEB4LIB] equal access and email authed user accts

Can’t you have them just create a gmail or yahoo account?

From: Web technologies in libraries [mailto:WEB4LIB at LISTSERV.ND.EDU] On Behalf Of Chris Evjy
Sent: Friday, March 13, 2015 1:22 PM
To: WEB4LIB at LISTSERV.ND.EDU<mailto:WEB4LIB at LISTSERV.ND.EDU>
Subject: [WEB4LIB] equal access and email authed user accts

Here's an interesting question for your Fridays.

We're a public library system that holds equal access as a core value. Of course.

The standard method for authenticating and verifying user accounts on the Web is by using an email address.

Not everyone has an email address. Conflict. We're opening a gap in our service that we need to address.

  *   How do you deal with patrons that don't have an email address when certain services require them to have one?
  *   Have you dealt with this intentionally?
  *   How have you empowered your front-line staff to bridge this gap for people?
We're beginning to navigate this conflict with regard to a summer reading web application we are building and wanted to check in to see if anyone had any insight into handling this disparity.

Thanks,
Chris
--
__________________________________
Christopher Evjy
Digital Experience Manager
Jefferson County Public Library, Colorado
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