Films On Demand streaming problems

[Stacey L Knight Davis]

Kaltura does do some tracking for analytics, but it’s main purpose is not tracking.  It is a large streaming video service.  My campus started using them about a year ago.

http://corp.kaltura.com/



Stacey Knight-Davis
Head of Library Technology Services
Health Science Librarians of Illinois President, 2012-2014

Booth Library
Eastern Illinois University                 Office Phone: 217-581-7549
Charleston, IL  61920                       Library Technology Services: 217-581-6091
http://works.bepress.com/stacey_knight-davis/
From: Web technologies in libraries [mailto:WEB4LIB at LISTSERV.ND.EDU] On Behalf Of D. Turcotte
Sent: Thursday, October 23, 2014 3:38 PM
To: WEB4LIB at LISTSERV.ND.EDU
Subject: Re: [WEB4LIB] Films On Demand streaming problems

Hi,
I tried to view several FOD today and was unable to access the films - I could only access a blank screen - no spinner, until I went in and enabled a tracking program that I had disabled earlier called Kaltura - its for widgets, open source and video players. Everything works fine now. I don't know if this will help.
Dawna Turcotte
Regional Librarian
Northern Lights College, BC Canada

On Thu, Oct 23, 2014 at 9:50 AM, Chris Zagar <chris.zagar at estrellamountain.edu<mailto:chris.zagar at estrellamountain.edu>> wrote:
Two weeks ago, Films On Demand changed to a new video player.  Since that time, we’ve been having major problems being able to access their streaming video, most often receiving nothing more than the video page with a spinner.

We have a ticket open with them to trace further, but they it’s not a general issue.  Has anyone else been running into the same problem, or is it really just mostly us?

Thanks.

Chris Zagar
Systems Librarian
Estrella Mountain Community College
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