Films On Demand streaming problems

[D. Turcotte]

Hi,

I tried to view several FOD today and was unable to access the films - I
could only access a blank screen - no spinner, until I went in and enabled
a tracking program that I had disabled earlier called Kaltura - its for
widgets, open source and video players. Everything works fine now. I don't
know if this will help.

Dawna Turcotte
Regional Librarian
Northern Lights College, BC Canada

On Thu, Oct 23, 2014 at 9:50 AM, Chris Zagar <
chris.zagar at estrellamountain.edu> wrote:

> Two weeks ago, Films On Demand changed to a new video player.  Since that
> time, we’ve been having major problems being able to access their streaming
> video, most often receiving nothing more than the video page with a spinner.
>
>
>
> We have a ticket open with them to trace further, but they it’s not a
> general issue.  Has anyone else been running into the same problem, or is
> it really just mostly us?
>
>
>
> Thanks.
>
>
>
> Chris Zagar
>
> Systems Librarian
>
> Estrella Mountain Community College
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2014-10-23
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