FW: UPDATED: ProQuest Maintenance Window - 29th / 30th September

[DW]

I'm a little late to this, but ...

No, but I've given up on ProQuest. Their website is so monstrously
difficult to use since the upgrade, that I'm planning to remove every
unnecessary link to them from our listings. I'll only link to them if
there's simply no other way to get a resource.

It doesn't seem to matter how often I submit feedback, or how
"valuable" it is to them, nothing changes. It's a usability nightmare.

dw.

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On Thursday, 20 September 2012 3:37 PM, Paul wrote:
Has anyone ever complained to Proquest about this monthly 12 hour outage.

And what did they say?

It seems pretty lame in this modern world. ,

I thought we were now a 24/7 business - do our vendors know that?

Does Google have a monthly 12 hour outage, or YouTube?

Or even WorldCat?

I suggest we all send a complaint each time we get these emails to our
local Proquest Rep

/paul

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2012-09-25