FW: UPDATED: ProQuest Maintenance Window - 29th / 30th September

[Sutherland, Paul]

Has anyone ever complained to Proquest about this monthly 12 hour
outage.
 
And what did they say?
 
It seems pretty lame in this modern world. , 
 
I thought we were now a 24/7 business - do our vendors know that?
 
Does Google have a monthly 12 hour outage, or YouTube?
 
Or even WorldCat?
 
I suggest we all send a complaint each time we get these emails to our
local Proquest Rep
 
/paul

________________________________

From: ProQuest [mailto:marketing at proquest.co.uk] 
Sent: Wednesday, 19 September 2012 10:34 PM
To: Field, Guy
Subject: [MARKETING] UPDATED: ProQuest Maintenance Window - 29th / 30th
September



 
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Dear ProQuest Customer,


ProQuest(r) will be performing infrastructure maintenance on Saturday,
September 29, 2012. A twelve (12) hour window will be required for this
maintenance. The window will take place from Saturday, September 29,
2012, at 22:00 EDT to Sunday, September 30, 2012 at 10:00 EDT. See below
for a more complete list of times and time zones.


This replaces the previously communicated dates of 22nd / 23rd
September.

The following products will be unavailable during these windows: 

*	Products on the ProQuest platform 
*	Products on ProQuest Congressional

Maintenance window schedule, by time zone:


*	Eastern Daylight Time: Saturday, September 29, 2012 at 22:00 for
twelve (12) hours 
*	British Summer Time: Sunday, September 30, 2012 at 03:00 for
twelve (12) hours
	
*	Central/Western European Summer Time: Sunday, September 30, 2012
at 04:00 for twelve (12) hours 
*	Japan/Korea Standard Time: Sunday, September 30, 2012 at 11:00
for twelve (12) hours
	
*	Malaysia/China Standard Time: Sunday, September 30, 2012 at
10:00 for twelve (12) hours
	
*	Australia Eastern Standard Time: Sunday, September 30, 2012 at
12:00 midday for twelve (12) hours
	
*	Brazil Standard Time: Saturday, September 29, 2012 at 23:00 for
twelve (12) hours
	
*	New Zealand Daylight Time: Sunday, September 30, 2012 at 15:00
for twelve (12) hours
	


We welcome customer feedback. Please forward your comments to platform
feedback at www.proquest.com/go/suggestions.
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