Pandigital Supernova & OverDrive?

[Pruntel,Alison]

Anyone had any luck with the Pandigital tablet/e-reader and OverDrive? While OverDrive lists Pandigital Nova and Pandigital Novel (and apparently only the "white" version) on their compatible device list, trying to install the OverDrive Media Console or the Kindle app did not end up working, at least for the 2 patrons I tried to help today.

The OverDrive Media Console for Android (Pandigital tablet uses the Android operating system) is available in the Android Marketplace (BTW, to use the Android Marketplace/install an app, you need to have a Gmail account...one of my Pandigital patrons couldn't get through the Gmail authentication process). When you try and install, you get an error message that your device is not supported for use with the Android Market (see http://support.google.com/androidmarket/bin/answer.py?hl=en&answer=1141080&topic=1100168&ctx=topic) for details. Pandigital is NOT on the list of supported devices (http://support.google.com/androidmarket/bin/answer.py?hl=en&answer=1727131). So even though they use Android, it's their version, not supported by Google. Pandigital has an "app store" called something like GetJar, but no OverDrive and no Kindle app in there.

Also tried to install the Kindle app. No go in the Android Marketplace per above. You CAN install the Amazon Appstore for Android on the Pandigital, but then when you go to "purchase" the Kindle app (it's free), it kept giving my patron an error that she could not make the purchase because of the way her 1-click ordering was set up. We turned it on, credit card was there, etc.,, but it still didn't work, even though http://www.amazon.com/gp/help/customer/display.html/ref=hp_200551840_payment?nodeId=200790830#payment leads you to believe it will work.

Anyway, apparently there was a special on QVC for these Pandigitals, so we expect more questions. If anyone has had luck and documented the process, please share. Would love to get these patrons downloading free e-books from the library via Overdrive.

I'm going to try OverDrive support, but thought I'd ask fellow librarians.

Thanks,


Alison Pruntel
Electronic Resources Librarian
Fauquier County Public Library
11 Winchester Street
Warrenton, VA 20186
540-422-8515
alison dot pruntel at fauquiercounty dot gov
FCPL Web Site: http://library.fauquiercounty.gov



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2012-01-11
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