[Web4lib] Mobile Services

[Brian Gray]

Thank you. I do have these two on my radar.

We already use the LibGuides platform. We have not added LibAnswers. I told
them that if they ever incorporated the ability to route our custom email
address through the platform so we can use all the features, including
statistics, they would hit a home run.

Brian Gray
mindspiral at gmail.com
bcg8 at case.edu


On Tue, Aug 31, 2010 at 10:38 AM, Nicholas Velkavrh <nvelkavrh at gmail.com>wrote:

> Hi Brian,
>
> Have you checked out LibAnswers from Springshare (
> http://springshare.com/libanswers/index.html)? It has an SMS reference
> module that may be of interest.
>
> <http://springshare.com/libanswers/index.html>Text a Librarian from Mosio
> (http://www.textalibrarian.com/) is another popular service for SMS
> reference.
>
> These services allow for the creation of knowledge bases which can be
> helpful for managing multiple kinds of reference transactions. I believe
> both also offer the functionality to create widgets and manage several types
> of virtual transactions from one platform. Someone please correct me if I'm
> wrong.
>
> Best
>
> Nick Velkavrh
> Programmer/Analyst
> Center for Digital Learning & Research
> Occidental College
> 323.259.2671
> nvelkavrh at oxy.edu
>
> On Tue, Aug 31, 2010 at 4:56 AM, Brian Gray <mindspiral at gmail.com> wrote:
>
>> Can people share what companies or services they participate in that
>> expand
>> their library's web presence to mobile devices?
>>
>> I am specifically looking at text interactions used in reference or other
>> support transaction right now but other services would be interesting.
>>
>> Ideally for my reference staff, we would love to use an interface or
>> system
>> that supports and manages all our virtual transactions including chat
>> widgets, IM, email, text messaging, etc.
>>
>> Thanks,
>> Brian
>>
>> Brian Gray
>> mindspiral at gmail.com
>> bcg8 at case.edu
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>>
>>
>