[Web4lib] Mobile Services

[Nicholas Velkavrh]

Hi Brian,

Have you checked out LibAnswers from Springshare (
http://springshare.com/libanswers/index.html)? It has an SMS reference
module that may be of interest.

<http://springshare.com/libanswers/index.html>Text a Librarian from Mosio (
http://www.textalibrarian.com/) is another popular service for SMS
reference.

These services allow for the creation of knowledge bases which can be
helpful for managing multiple kinds of reference transactions. I believe
both also offer the functionality to create widgets and manage several types
of virtual transactions from one platform. Someone please correct me if I'm
wrong.

Best

Nick Velkavrh
Programmer/Analyst
Center for Digital Learning & Research
Occidental College
323.259.2671
nvelkavrh at oxy.edu

On Tue, Aug 31, 2010 at 4:56 AM, Brian Gray <mindspiral at gmail.com> wrote:

> Can people share what companies or services they participate in that expand
> their library's web presence to mobile devices?
>
> I am specifically looking at text interactions used in reference or other
> support transaction right now but other services would be interesting.
>
> Ideally for my reference staff, we would love to use an interface or system
> that supports and manages all our virtual transactions including chat
> widgets, IM, email, text messaging, etc.
>
> Thanks,
> Brian
>
> Brian Gray
> mindspiral at gmail.com
> bcg8 at case.edu
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