[Web4lib] Open source support models

[Maurice York]

My fault, typing too quickly. Make that "Carl" Grant with a "C".
Hopefully he will forgive my misnomer....

-M



************************************
Maurice York
Interim Head, Information Technology
NCSU Libraries
North Carolina State University
Raleigh, NC 27695

maurice_york at ncsu.edu
Phone: 919-515-3518


On Wed, Jul 9, 2008 at 3:06 PM, Maurice York <maurice_york at ncsu.edu> wrote:
> Also add to that list Karl Grant's company, CARE, which provides a
> complete range of support for open source federated searching and
> repositories, among other things:
>
> http://www.care-affiliates.com/
>
> -Maurice
>
> ************************************
> Maurice York
> Interim Head, Information Technology
> NCSU Libraries
> North Carolina State University
> Raleigh, NC 27695
>
> maurice_york at ncsu.edu
> Phone: 919-515-3518
>
>
> On Wed, Jul 9, 2008 at 1:53 PM, Karen G. Schneider <kgs at esilibrary.com> wrote:
>> Lin Light wrote, "One example is the decision taken place regarding open
>> source ILS. If your institution has the staffing that is up on and into
>> open source it is fine. Many libraries will stay with MS products because
>> at current that is what their IT is schooled in. Yes they can be trained
>> but we don't pay that much for licensing when compared to training of not
>> just IT, but other library staff that will provide frontline support."
>>
>> Just to clarify, there are (at least) three companies now providing
>> support for open source library software: Equinox for Evergreen, Liblime
>> for Koha, and Media Flex for OPALS. These follow similar models to
>> companies outside LibraryLand such as Red Hat for Linux and Acquia for
>> Drupal, where you pay for support, development, migration, etc., but the
>> code is free and open.
>>
>> I realize that this information is just now seeping out into the broader
>> consciousness of LibraryLand and there is still a perception in some areas
>> that "open source" means "tightrope with no nets." You certainly CAN
>> download, install, and maintain OSS library software on your own, but you
>> don't HAVE to. (There are even hosted models.)
>>
>> --
>> | Karen G. Schneider
>> | Community Librarian
>> | Equinox Software Inc. "The Evergreen Experts"
>> | Toll-free: 1.877.Open.ILS (1.877.673.6457) x712
>> | E-Mail/AIM: kgs at esilibrary.com
>> | Web: http://www.esilibrary.com
>>
>>
>>
>>
>>
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>