[Web4lib] Open source support models

[Maurice York]

Also add to that list Karl Grant's company, CARE, which provides a
complete range of support for open source federated searching and
repositories, among other things:

http://www.care-affiliates.com/

-Maurice

************************************
Maurice York
Interim Head, Information Technology
NCSU Libraries
North Carolina State University
Raleigh, NC 27695

maurice_york at ncsu.edu
Phone: 919-515-3518


On Wed, Jul 9, 2008 at 1:53 PM, Karen G. Schneider <kgs at esilibrary.com> wrote:
> Lin Light wrote, "One example is the decision taken place regarding open
> source ILS. If your institution has the staffing that is up on and into
> open source it is fine. Many libraries will stay with MS products because
> at current that is what their IT is schooled in. Yes they can be trained
> but we don't pay that much for licensing when compared to training of not
> just IT, but other library staff that will provide frontline support."
>
> Just to clarify, there are (at least) three companies now providing
> support for open source library software: Equinox for Evergreen, Liblime
> for Koha, and Media Flex for OPALS. These follow similar models to
> companies outside LibraryLand such as Red Hat for Linux and Acquia for
> Drupal, where you pay for support, development, migration, etc., but the
> code is free and open.
>
> I realize that this information is just now seeping out into the broader
> consciousness of LibraryLand and there is still a perception in some areas
> that "open source" means "tightrope with no nets." You certainly CAN
> download, install, and maintain OSS library software on your own, but you
> don't HAVE to. (There are even hosted models.)
>
> --
> | Karen G. Schneider
> | Community Librarian
> | Equinox Software Inc. "The Evergreen Experts"
> | Toll-free: 1.877.Open.ILS (1.877.673.6457) x712
> | E-Mail/AIM: kgs at esilibrary.com
> | Web: http://www.esilibrary.com
>
>
>
>
>
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