[Web4lib] Determining the IP address in Windows Server 2003

[Cary Gordon]

This is a good way to get the info they need. Odds are that your  
internal IP addresses are translated to a single external address.  
Try this from a few workstatiosn and, if they all show the same  
result, as they likely will, you are good to go.

Thanks,

Cary

Cary Gordon
The Cherry Hill Company
http://www.chillco.com

On Oct 25, 2007, at 8:43 AM, Andrew Mutch wrote:

> Carl,
>
> The address of the server is likely irrelevent to the database  
> access issue. Presumably, your staff and public computers are  
> accessing the database site directly, not through the server. What  
> you need from the IT staff is the address that your internal  
> computers are appearing to come from when they access the database.  
> This is likely an address associated with the firewall that sits  
> between your network and the Internet. If you have such a  
> configuration, all internal traffic will appear to be coming from  
> that address and that's the address the vendor needs to recognize  
> so that you can be properly authenticated. A quick way to get that  
> address is go a site like:
>
> http://whatismyip.com/
>
> which will show you your address as it appears to the outside  
> world. Now, some institutions have multiple addresses or a range of  
> addresses so it may not just be a single address. But that's the  
> info. you need from your IT staff to provide to you so that you can  
> provide that to the vendor.
>
> Good luck!
>
> Andrew Mutch
> Library Systems Technician
> Waterford Township Public Library
> Waterford, MI
>
> ---- Original message ----
>> Date: Fri, 26 Oct 2007 00:33:07 +0900
>> From: Carl W Feucht <cwf at mac.com>
>> Subject: [Web4lib] Determining the IP address in Windows Server 2003
>> To: Web4lib at webjunction.org
>>
>> Here's the situation: We're running a Windows Server 2003 with IIS &
>> ASP installed. IP's are assigned via DHCP.
>>
>> I'm poised to buy access to a database for use in the library and
>> request a trial. Agreeing to my request, my vendor requests an IP
>> range to authenticate our school network.
>>
>> I email my IT Team requesting same. [Here's where I get confused]
>> They come into the library and explain all I need do is bring up a C:
>> \ prompt, run IPConfig All, cut and paste the results into an email
>> and send it back to my vendor.
>>
>> Long story short, this does not get me access to the trial database.
>> I'm thinking there is another way. I'm thinking there must be an IP
>> range assigned by our ISP that we plug into our DHCP setting. When I
>> take this thought to our IT Team I'm told they don't know what I'm
>> referring to.
>>
>> My question then is: What are our unknowns here?
>>
>> Thank you,
>>
>> Carl W Feucht, Librarian
>> Indianhead International School
>> 233-3 Howon-Dong,
>> Uijeongbu City, Gyeonggi-Do,
>> KOREA   480-701
>> Tel: +82 (0)31-870-3475
>> Fax: +82 (0)31-826-3476
>> http://iis.or.kr/
>>
>>
>>
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