[Web4lib] Determining the IP address in Windows Server 2003

[Andrew Mutch]

Carl,

The address of the server is likely irrelevent to the database access issue. Presumably, your staff and public computers are accessing the database site directly, not through the server. What you need from the IT staff is the address that your internal computers are appearing to come from when they access the database. This is likely an address associated with the firewall that sits between your network and the Internet. If you have such a configuration, all internal traffic will appear to be coming from that address and that's the address the vendor needs to recognize so that you can be properly authenticated. A quick way to get that address is go a site like:

http://whatismyip.com/

which will show you your address as it appears to the outside world. Now, some institutions have multiple addresses or a range of addresses so it may not just be a single address. But that's the info. you need from your IT staff to provide to you so that you can provide that to the vendor.

Good luck!

Andrew Mutch
Library Systems Technician
Waterford Township Public Library
Waterford, MI

---- Original message ----
>Date: Fri, 26 Oct 2007 00:33:07 +0900
>From: Carl W Feucht <cwf at mac.com>  
>Subject: [Web4lib] Determining the IP address in Windows Server 2003  
>To: Web4lib at webjunction.org
>
>Here's the situation: We're running a Windows Server 2003 with IIS &  
>ASP installed. IP's are assigned via DHCP.
>
>I'm poised to buy access to a database for use in the library and  
>request a trial. Agreeing to my request, my vendor requests an IP  
>range to authenticate our school network.
>
>I email my IT Team requesting same. [Here's where I get confused]  
>They come into the library and explain all I need do is bring up a C: 
>\ prompt, run IPConfig All, cut and paste the results into an email  
>and send it back to my vendor.
>
>Long story short, this does not get me access to the trial database.  
>I'm thinking there is another way. I'm thinking there must be an IP  
>range assigned by our ISP that we plug into our DHCP setting. When I  
>take this thought to our IT Team I'm told they don't know what I'm  
>referring to.
>
>My question then is: What are our unknowns here?
>
>Thank you,
>
>Carl W Feucht, Librarian
>Indianhead International School
>233-3 Howon-Dong,
>Uijeongbu City, Gyeonggi-Do,
>KOREA   480-701
>Tel: +82 (0)31-870-3475
>Fax: +82 (0)31-826-3476
>http://iis.or.kr/
>
>
>
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