[Web4lib] prove that library 2.0 isn´t useless

[B.G. Sloan]

  An excellent question. I'm not sure we know how to answer it yet, as others have pointed out.
   
  But I'm not sure that it's fair to gauge the success of library 2.0 projects by whether or not they really bring more users to the physical library. Part of the point of such projects is to reach out to people who never come to the library...providing services at their point of need, rather than forcing them to make a trip to the library.
   
  Bernie Sloan


Jorge Serrano Cobos <jorgeserrano at gmail.com> wrote:
  Hi:

Reading "We Know What Library 2.0 Is and Is Not" by Michael Casey and Laura
Savastinuk in
http://www.librarycrunch.com/2007/10/we_know_what_library_20_is_and.html comes
to my mind the need to have more figures, more numbers, more indicators, to
demonstrate if a change in our websites to Library 2.0 approach, even just a
1.0 better performance and user centered design change, does really brings
more users to physical library.

Do you have any figures on this issue? Could you prove it? Any experiences
showing that a usability design change, not only brings more users to the
web, but more requests? And a library 2.0 approach? Or is the step from the
web to the real bookshelf too long?

Thanks in advance, and sorry for my english... (I´m spaniard)

-- 
Jorge Serrano-Cobos
Head of Digital Content Department
http//www.masmedios.com

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