surveys

[ctovell]

     Ward,
     
     When it comes to usability issues a great site to check out is Jakob 
     Nielsen's Alertbox (http://www.useit.com/alertbox/).  I found two 
     articles in his archives that might be of interest to you: 
     
     "Collecting feedback from users of a Web archive (reader challenge) 
     (January 10, 1999)" 
     http://www.useit.com/alertbox/990110.html
     
     "Why you only need to test with 5 users (March 19, 2000)" 
     http://www.useit.com/alertbox/20000319.html
     
     Good luck with your redesign.
     
     -Chris
     
     Christopher Tovell
     Electronic Resources Librarian
     Center for the Humanities and Social Sciences 
     New York Public Library
     42nd Street  & 5th Avenue
     New York, NY  10018
     ctovell at nypl.org
     
     >We are redesigning our web site.  We'd like to conduct a survey of 
     our
     >users (primarily students) to find out what they like/don't like 
     about >our
     >present site, what they use the web for, what they'd like to see in 
     >our
     >site, etc.  I've been off the list for a while, but I searched the 
     >archives
     >for "survey" and questionaire", and found nothing about user surveys 
     >for
     >web sites.  Have any Web4Libers conducted a (web) survey about their 
     >web
     >sites before?  Where should look for information?  Thanks. 
     >
     >Ward Price
     >C. Ward Price    wprice at panam.edu
     >Instruction/Reference/Web Librarian 
     >University of Texas-Pan American
     >Edinburg, Texas  78539
     >http://www.lib.panam.edu/