MS Site not visible with NS 4.61?

[Alicia Abramson]

Can someone else who runs Netscape Communicator 4.61 check this out so I
can figure out if it's just my computer?  When I connect to
support.microsoft.com to search the knowledgebase with NS 4.61, I get 3
frames:
a top horizontal frame with site navigation links, a left hand vertical
frame with page specific navigation/customization options, and a large
right hand frame that is empty.  This is where the search interface for the
Microsoft support site should reside--in my NS 4.61 browser, it is empty.  

If I use MS Internet Explorer 5.0 the page displays correctly.  This has
periodically happened to me over the last year or so, and it seems to be
corrected for awhile when I upgrade Netscape.  However, it feeds into my
suspicion that Microsoft designs their sites to be inaccessible to
Netscape--but I don't know technically what that involves.  Is it just a
bug in Netscape?


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Alicia Abramson
Director, Library Information Systems
University Library
California State University, Sacramento
abramson at csus.edu
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