CSA posting

[Help Desk (KCC)]

CENTRAL WASHINGTON UNIVERSITY

EMPLOYMENT OPPORTUNITY

COMPUTER SUPPORT ANALYST II  (LIBRARY SYSTEMS)

POSTED:	OCTOBER 28, 1997	CLOSING DATE:	DECEMBER 1, 1997


The current vacancy in the Library is a full-time, regular work week
position expected to begin as soon as possible.  The list established by
this recruitment will be used to fill vacancies which occur in the next six
months.  Anyone who meets the minimum qualifications stated below may apply.

SALARY:  Range 46:  $2522 per month with periodic increments to $3225.

GENERAL DUTIES:

Diagnose and resolve hardware problems, including troubleshooting, parts
testing and replacement.  Work directly with Electronic Maintenance
Services and equipment vendors.

Diagnose and resolve software failures, incompatibilities, and performance
problems.  Provide technical support for library staff in use of software.

Design, develop, write and maintain database software using Microsoft
Access and Visual Basic.  Includes periodic upgrading, maintenance and
documentation.

Design, analyze, develop and write small applications for Windows and UNIX
platforms for library public computers and library oriented tasks (includes
periodic upgrading, maintenance, and technical documentation).

Research, evaluate, and install new hardware and software products for the
library.

Regular monitoring and enhancement of both desktop operating systems and
network software (encompasses all facets of systems-level software
administration).  Install Microsoft and NetWare software, patches and
upgrades.  Create, update, test, and debug batch files and command scripts
for desktop and network operating systems functions.

Consult with faculty and staff within the Library and Media Center.
Analyze new hardware and software requirements using knowledge of the
organization's needs, objectives, and procedures.  Provide basic technical
support for library staff, including informal training of individual users
and formal group training.

Maintain library equipment and software inventory and perform annual
inventory.


MINIMUM QUALIFICATIONS:
Three years of experience in programming and/or computer support services
of a technical nature, OR one year of experience as Computer Support
Analyst I, OR equivalent education/experience.  (Note: Incumbents in the
Computer Support Analyst I class support and maintain the computer
information systems and hardware of an organization/unit by performing a
combination of computer support functions such as data processing,
application maintenance, application software support, operating systems,
and hardware support.)

APPLICATION PROCESS:
Applications are used to establish eligibility lists in accordance with the
Department of Personnel: Higher Education Unit rules.  Your general and
supplemental application will be evaluated to identify the top group of
most competitive candidates.  Further evaluation of written materials, oral
interview, practical tests, or skills tests may also be required, depending
on the position.

To be considered for this position, applicants must:

1.	Meet the minimum qualifications.  Meeting minimum qualifications
does not guarantee a passing or competitive score on the examination.

2.	Complete and submit a supplemental application and a general
application form.

All application materials must be obtained from, and returned to:

	By Mail:	In Person:
	Central Washington University	Central Washington University
	Human Resources Department	Human Resources Department
	400 East 8th Avenue	Bouillon Hall
	Ellensburg, WA  98926-7425	Room 140

no later than 5:00 P.M., December 1, 1997.

Applications will not be accepted after the closing date.  Please keep a
copy of your application materials.  All application materials become the
property of Central Washington University and cannot be returned.
Telefacsimile materials may be received at (509) 963-1733.   If application
materials are FAXed, the original application materials must be in the
Human Resources Department within five days after the closing date.  If
original applications materials have not been received within the five day
period, your application will be considered incomplete and will not be
evaluated further.  If you have questions regarding the application
process, call the Human Resources Department at (509) 963-1202.

Central Washington University is an Affirmative Action, Equal Employment
Opportunity, Title IX Institution.  It has a strong commitment to
increasing the diversity of its faculty, staff and student body. Central
Washington University operates under an approved Affirmative Action Program
and is especially interested in receiving applications from women,
minorities, Vietnam-era veterans, disabled veterans, and persons of
disability.  When applicable, supplemental certification may be utilized in
accordance with this program.

Persons of disability may request accommodation during the application
and/or interview process through the Affirmative Action Office.  Voice
(509) 963-2205; TDD (509) 963-2207

Changes and/or modifications to this bulletin will be posted on the
bulletin board in the Dept. of Human Resources, Bouillon Hall, Room 140.
EEO/AA/TITLE IX INSTITUTION

_____________________________________________________________________________
J.D. (Jan) Isett                                Human Resource Assistant
Central Washington University                   400 East 8th Avenue
Department of Human Resources                   Ellensburg, WA  98926-7425

Telephone                                       (509) 963-1203
FAX                                             (509) 963-1733
E-Mail                                          ISETTJ at CWU.EDU
_____________________________________________________________________________TIT