hotmail in libraries

[Jack Albrecht]

At the San Diego Public Library, we are pointing patrons to the URL, 
but give the patrons a disclaimer stating that the library and library 
staff cannot be responsible if HOTMAIL is having problems.  For the 
most part, HOTMAIL seems to do well what it aims to do, providing free 
e-mail access to those who haven't got regular e-mail accounts.  
Usually, I will give the customer the URL for HOTMAIL and will 
periodically monitor their progress.  Since I am in a small, busy 
library with minimal staff, all Internet and OPAC training is 
streamlined.  

This is assuming, of course, that they are proficient enough in using 
Netscape!  If not, it's my basic 5-minute introduction to the Internet, 
or SOMETIMES -- as you all can relate -- a VERY streamlined version of 
"welcome to the wonderful world of computing."

Back to the original question -- for my patrons who have success with 
HOTMAIL, it's a boon.  Haven't heard too many complaints, except when 
it's down, but that's a given!

jack albrecht
san diego public library, kensington branch

Message: 37
To: Multiple recipients of list <web4lib at library.berkeley.edu>
From: "Cheryl L. Bell" <clbell at lahontan.clan.lib.nv.us>
Subject: Hotmail in Libraries
Date: Tue, 27 May 1997 15:18:55 -0700
Has anyone thought about or have "Hotmail" available from their Library 

webpage?  We have had several inquiries about email availability at our 

library and I just heard about this free email service (which is 
available from the web, not dialing a number).  What do you all think? 

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