Internal Revenus Service/AltaVista
Nick Arnett
narnett at verity.com
Tue Apr 22 11:23:15 EDT 1997
At 08:05 AM 4/22/97 -0700, Laura B. Cohen wrote:
>I see the problem here. But your search was not a good one, and indicative
>of the common mistakes people make when they go to search engines and
>don't take advantage of the available syntax.
I think that's a bit of devil's advocate position. The problem isn't that
it's a bad search -- after all, if a library patron asked for information
about the IRS that way, it would be perfectly reasonable -- it's the
stupidity of search software. Better search software recognizes phrases and
filters out "word spam" more effectively.
AltaVista certainly is state-of-the-art in terms of its size, but it is a
bit below the state-of-the-art in search accuracy. I hope no one assumes
that this is anything other than a trade-off. There are more accurate
search tools that would handle such a query better. Of course, even the
best search tools still make significant errors in accuracy.
Nick
---------------------------------------
Verity Inc. -- Connecting People with Information
Product Manager, Categorization and Visualization
408-542-2164; fax 408-541-1600; home office 408-733-7613
http://www.verity.com/
Verity Inc.
894 Ross Drive
Sunnyvale, CA 94089
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