Recommendations for analytics software?

[Menk, Robert - 1150 - MITLL]

Sharon

 

I can't compare this with Google Analytics as we can't use it here. But we
do use the open source analytics product called Piwik. There's a decent size
user community, a fair number of customized plugins etc. You can definitely
write custom tools for it pretty easily, and setting up logins for staff is
pretty easy too.

 

Don't know if it will meet all your specs, but it has been a very good
product for us. We've used it for about 5 years now.

 

See http://piwik.org/

 

Bobb Menk

MIT Lincoln Laboratory Library

 

 

From: Web technologies in libraries [mailto:WEB4LIB at LISTSERV.ND.EDU] On
Behalf Of Shafer, Sharon
Sent: Friday, September 25, 2015 2:22 PM
To: WEB4LIB at LISTSERV.ND.EDU
Subject: [WEB4LIB] Recommendations for analytics software?

 

I've noticed a major decrease in my Google Analytics data because of <no
tracking> so I'm looking at other web analytics tools. We run the Google
Analytics module on a Drupal site. I'm curious what other libraries are
doing to capture web site user behavior.  Additional GA modules?
Combination of tagging and log analysis via a vendor system? Perhaps, using
a CRM like SalesForce?

 

I'm trying to address the <no tracking> issue, but I'm also contemplating
the pie-in-the-sky analytics wish list.  Is there something that provides an
archived, comprehensive, one-stop-shopping data source for all the web site
user behavior that is accessible by all Library staff and can be used to
easily generate data visualization reports for analysis, ROI reports, and
making data driven decisions regarding the web site.  Perhaps, mixed with
system performance reports and alerts for monitoring how systems are
performing.  Is there something that makes it easy to upload or access
enterprise data where the user is guided through statistical analytics and
or visualization?  Maybe there is a method of obtaining and archiving and
strategically scrubbing that ensures user privacy that adheres to ALA's
Library Bill of Rights and Core Values of Librarianship?

 

Any feedback is greatly appreciated.

--Sharon

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2015-09-25 


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