Beyond Usability Testing: Other Research Methods (online class)

Rory Litwin rlitwin at GMAIL.COM
Tue May 12 12:16:12 EDT 2015

Beyond Usability Testing: Other Research Methods

Instructor: Emily Daly
Dates: June 1-26, 2015
Credits: 1.5 CEUs
Price: $175

This four-week course will cover a selection of user research methods, 
including user interviews, observational studies, card sorting and A/B 
testing, that can be used to answer questions not typically answered 
through usability testing. In this course, you will learn the strengths 
and limitations of each type of study, the kinds of questions each can 
answer, and how to design these types of studies. You will consider good 
practices when interviewing and how to design and collect information 
through observational studies, card sorting activities, and A/B tests. 
We will also consider how best to follow up on what you learn through 
your studies in order to improve online interfaces or services.

This course can be taken as one of six courses needed to earn our 
Certificate in User Experience (UX), but can be taken as a stand-alone 
course as well.

Emily Daly is Head of Assessment & User Experience at Duke University 
Libraries in Durham, NC. She leads Duke Libraries’ website team and 
plans and conducts user research related to the Libraries’ website, as 
well as library services, collections and spaces; she primarily uses 
qualitative research methods in her work. Emily also serves as Librarian 
for Education and coordinates the Libraries’ Assessment Team and 
Undergraduate and Graduate Student Advisory Boards.

This is an online class that is taught asynchronously, meaning that 
participants do the work on their own time as their schedules allow. The 
class does not meet together at any particular times, although the 
instructor may set up optional sychronous chat sessions. Instruction 
includes readings and assignments in one-week segments. Class 
participation is in an online forum environment.

You can register in this course through the first week of instruction. 
The "Register" button on the website goes to our credit card payment 
gateway, which may be used with personal or institutional credit cards. 
(Be sure to use the appropriate billing address). If your institution 
wants to pay using a purchase order, please contact us to make arrangements.

Library Juice Academy
P.O. Box 188784
Sacramento, CA 95818
Tel. 218-260-6115
Fax 916-415-5446

inquiries at




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