equal access and email authed user accts

[Cynthia Ng]

Most of the libraries that I've ever worked at or been a patron in
allow barcode/PIN access. Nothing requires an email although many
added services (like courtesy notices) use it.

On Fri, Mar 13, 2015 at 12:36 PM, Roy <roy.zimmer at wmich.edu> wrote:
> Thing is, this is a public library. Not everyone would know how to create an
> account. I'd thought earlier, just have people make something up, like
> joe.shmoe at this.that. That approach has its own problems, too. But perhaps
> something like that might work; don't know enough details to make that
> judgment, let alone recommendation.
>
> Roy Zimmer
> Western Michigan University
>
>
> On 3/13/2015 2:48 PM, Thomas Edelblute wrote:
>
> We encounter this all the time when people are applying for jobs online. I
> have had more than one person stop what they are dining, open a new tab, and
> create a gmail account for themselves. I also hand them a piece of paper and
> instruct them to write down their email address and their password.
> Sometimes they don't and I wonder what they think is going to happen next.
>
> Thomas Edelblute
> Library Technology Systems Administrator
> Anaheim Public Library
>
>
> ________________________________________
>
> From: Web technologies in libraries [mailto:WEB4LIB at LISTSERV.ND.EDU] On
> Behalf Of Chris Evjy
> Sent: Friday, March 13, 2015 1:22 PM
> To: WEB4LIB at LISTSERV.ND.EDU
> Subject: [WEB4LIB] equal access and email authed user accts
>
> Here's an interesting question for your Fridays.
>
> We're a public library system that holds equal access as a core value. Of
> course.
>
> The standard method for authenticating and verifying user accounts on the
> Web is by using an email address.
>
> Not everyone has an email address. Conflict. We're opening a gap in our
> service that we need to address.
>
>   *   How do you deal with patrons that don't have an email address when
> certain services require them to have one?
>   *   Have you dealt with this intentionally?
>   *   How have you empowered your front-line staff to bridge this gap for
> people?
> We're beginning to navigate this conflict with regard to a summer reading
> web application we are building and wanted to check in to see if anyone had
> any insight into handling this disparity.
>
> Thanks,
> Chris
> --
> __________________________________
> Christopher Evjy
> Digital Experience Manager
> Jefferson County Public Library, Colorado
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2015-03-16