Faxing for the public

Wed Apr 1 19:33:15 EDT 2015

We're asked for one all the time; our patrons don't seem to mind if they have to pay (though free always beats paying). I put together a list of Free Faxes via the internet a couple of years back and believe it's still accurate.

I'm attaching a copy; I don't know if it'll get through the listserv or not. If not, drop me an email if you want a copy and I'll send it to you.  (John, I'm copying you directly so you should get it.)

Regards,

Giles W. Riesner, Jr., Lead Library Technician, Library Technology
Community College of Baltimore County
800 S. Rolling Road  Baltimore, MD 21228
griesner at ccbcmd.edu   1-443-840-2736

After June 30, 2015 contact:
Dan Adams          dadams at ccbcmd.edu<mailto:dadams at ccbcmd.edu>     443-840-2712
Kwangsoo Han     khan at ccbcmd.edu<mailto:khan at ccbcmd.edu>          443-840-2736
________________________________
From: Web technologies in libraries [WEB4LIB at LISTSERV.ND.EDU] on behalf of Lolis, John [jlolis at WHITEPLAINSNY.GOV]
Sent: Wednesday, April 01, 2015 1:14 PM
To: WEB4LIB at LISTSERV.ND.EDU
Subject: Re: [WEB4LIB] Faxing for the public

I'd also been struggling with a good fax solution to offer the public, and while Fax24 seemed like the easiest solution out there, our director wants to offer a FREE fax service to the public.  The solution we arrived at was to move one of our fax-enabled Canon copier/printers behind a service desk and have staff do the faxing for patrons.

One of the possible solutions I proposed was to set up a dedicated scanning station that had the Canon fax software installed.  In that case, patrons would have been able to fax either scanned hardcopy or document files by printing them to the Canon fax copier.  We decided it would have been too complicated a process, especially since faxing hardcopy would have entailed scanning the pages to a file first and then "printing" them.  As for recouping the cost for faxing, it would be interesting if EnvisionWare's LPT:One print management software could be tweaked to charge for printing to a fax device.

And I'm sorry... I don't mean to hijack this thread, but I have to ask... anyone out there had any experience in offering a FREE fax service to the public?

pax.

John Lolis
Coordinator of Computer Systems
White Plains Public Library
100 Martine Avenue
White Plains, NY  10601

tel: 1.914.422.1497
fax: 1.914.422.1452

http://whiteplainslibrary.org/

On Tue, Mar 31, 2015 at 3:24 PM, Teresa Doherty <mtdohert at vcu.edu<mailto:mtdohert at vcu.edu>> wrote:
Jane,

We opted instead for an old-fashioned public fax machine that takes payment and operates all by itself. We installed it a couple years ago, from Fax24<http://fax24.us/>, and we're so glad to have gotten out of the business of mediating between the user and the equipment. It's so much easier. And we get a little back each month, like a commission.

Happy to answer questions off the list, if you like.

Teresa

On Mon, Mar 30, 2015 at 12:45 PM, Jane Frasier <Jane.Frasier at jeffcolibrary.org<mailto:Jane.Frasier at jeffcolibrary.org>> wrote:
We have a Xexox MFP machine that supports faxing but we are uncertain how to set it up. One option is to use a fax server and one option is to connect it to a phone jack. Our concern would be how to recapture the cost from the patron.

Do any of you do this? How?

Thanks.

Jane Frasier
Software Support Specialist
Jefferson County Public Library
10200 W. 20th Avenue
Lakewood, CO 80215
P (303) 403-5296<tel:%28303%29%20403-5296>
Jane.Frasier at jeffcolibrary.org<mailto:Jane.Frasier at jeffcolibrary.org>

Find us on the Web: http://jeffcolibrary.org<http://jeffcolibrary.org/>

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--
M. Teresa Doherty, MLIS
Head, Information Services
VCU Libraries
804 828-8658<tel:804%20828-8658>  mtdohert at vcu.edu<mailto:mtdohert at vcu.edu>
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