Faxing for the public

Lolis, John jlolis at WHITEPLAINSNY.GOV
Wed Apr 1 13:14:11 EDT 2015


I'd also been struggling with a good fax solution to offer the public, and
while Fax24 seemed like the easiest solution out there, our director wants
to offer a FREE fax service to the public.  The solution we arrived at was
to move one of our fax-enabled Canon copier/printers behind a service desk
and have staff do the faxing for patrons.

One of the possible solutions I proposed was to set up a dedicated scanning
station that had the Canon fax software installed.  In that case, patrons
would have been able to fax either scanned hardcopy or document files by
printing them to the Canon fax copier.  We decided it would have been too
complicated a process, especially since faxing hardcopy would have entailed
scanning the pages to a file first and then "printing" them.  As for
recouping the cost for faxing, it would be interesting if EnvisionWare's
LPT:One print management software could be tweaked to charge for printing
to a fax device.

And I'm sorry... I don't mean to hijack this thread, but I have to ask...
anyone out there had any experience in offering a FREE fax service to the
public?

pax.


John Lolis
Coordinator of Computer Systems
White Plains Public Library
100 Martine Avenue
White Plains, NY  10601

tel: 1.914.422.1497
fax: 1.914.422.1452

http://whiteplainslibrary.org/

On Tue, Mar 31, 2015 at 3:24 PM, Teresa Doherty <mtdohert at vcu.edu> wrote:

> Jane,
>
> We opted instead for an old-fashioned public fax machine that takes
> payment and operates all by itself. We installed it a couple years ago,
> from Fax24 <http://fax24.us/>, and we're so glad to have gotten out of
> the business of mediating between the user and the equipment. It's so much
> easier. And we get a little back each month, like a commission.
>
> Happy to answer questions off the list, if you like.
>
> Teresa
>
> On Mon, Mar 30, 2015 at 12:45 PM, Jane Frasier <
> Jane.Frasier at jeffcolibrary.org> wrote:
>
>>  We have a Xexox MFP machine that supports faxing but we are uncertain
>> how to set it up. One option is to use a fax server and one option is to
>> connect it to a phone jack. Our concern would be how to recapture the cost
>> from the patron.
>>
>> Do any of you do this? How?
>>
>> Thanks.
>>
>> *Jane Frasier*
>> *Software Support Specialist*
>> *Jefferson County Public Library*
>> *10200 W. 20**th** Avenue*
>> *Lakewood, CO 80215*
>> *P (303) 403-5296 <%28303%29%20403-5296>*
>> *Jane.Frasier at jeffcolibrary.org* <Jane.Frasier at jeffcolibrary.org>
>>
>> *Find us on the Web: **http://jeffcolibrary.org*
>> <http://jeffcolibrary.org/>
>>
>>
>>
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>> 2015-03-31
>>
>
>
>
> --
> M. Teresa Doherty, MLIS
> Head, Information Services
> VCU Libraries
> 804 828-8658  mtdohert at vcu.edu
>  ============================
>
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> 2015-03-31
>

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