a request for help from CONTENTdm users on this list

[Thomas Edelblute]

We don’t use CONTENTdm, but we had a similar situation where the top of our web pages were being cut off.  It turns out that somehow the default paper settings were changed to legal size instead of letter.  Changing that default back to letter resolved that problem. I don’t know if that will help you identify your problem or not, but it might be worth looking into.

Thomas Edelblute
Public Access Systems Coordinator
Anaheim Public Library<http://library.anaheim.net/>

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From: Web technologies in libraries [mailto:WEB4LIB at LISTSERV.ND.EDU] On Behalf Of Roy
Sent: Thursday, September 11, 2014 11:11 AM
To: WEB4LIB at LISTSERV.ND.EDU
Subject: [WEB4LIB] a request for help from CONTENTdm users on this list

Hi all:

I know this isn't exactly the right list for this message, but the CONTENTdm list doesn't exist, and we're hoping to reach a large audience for this.

Here at Western Michigan University we've been having a problem with CONTENTdm EAD finding aids for about two and a half years now. When scrolling to the bottom of certain EAD documents, it doesn’t always show the entire document and will often cut off the last few lines. Attached is an example from one of Grand Valley State University's finding aids, which can also be found at this link: http://cdm16015.contentdm.oclc.org/cdm/compoundobject/collection/p15068coll2/id/1181
We are using an example from GVSU’s website as we do not have a public facing example of this problem. Note that when the finding aid is scrolled the entire way down, the body is still cut off on the bottom.
We have reported to CONTENTdm several times about this problem and they have refused to fix it so far. We are hoping to get enough organizations to report this issue so that they will fix it. Please help us by documenting this problem yourself and filing a report or request to fix it.

It would be nice if you dropped me a line if you also report this issue, so that we can get an idea how many have the same issue.

Please bear in mind that I don't know anything about CONTENTdm myself, having been asked to post this on several lists. If you do have questions, I'll pass them on on my end for further action.

Thank you,
Roy Zimmer
roy.zimmer at wmich.edu<mailto:roy.zimmer at wmich.edu>
Western Michigan University Libraries, Systems Office
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