a request for help from CONTENTdm users on this list

[Roy]

Hi all:

I know this isn't exactly the right list for this message, but the 
CONTENTdm list doesn't exist, and we're hoping to reach a large audience 
for this.

Here at Western Michigan University we've been having a problem with 
CONTENTdm EAD finding aids for about two and a half years now. When 
scrolling to the bottom of certain EAD documents, it doesn’t always show 
the entire document and will often cut off the last few lines. Attached 
is an example from one of Grand Valley State University's finding aids, 
which can also be found at this link: 
http://cdm16015.contentdm.oclc.org/cdm/compoundobject/collection/p15068coll2/id/1181 

We are using an example from GVSU’s website as we do not have a public 
facing example of this problem. Note that when the finding aid is 
scrolled the entire way down, the body is still cut off on the bottom.
We have reported to CONTENTdm several times about this problem and they 
have refused to fix it so far. We are hoping to get enough organizations 
to report this issue so that they will fix it. Please help us by 
documenting this problem yourself and filing a report or request to fix it.

It would be nice if you dropped me a line if you also report this issue, 
so that we can get an idea how many have the same issue.

Please bear in mind that I don't know anything about CONTENTdm myself, 
having been asked to post this on several lists. If you do have 
questions, I'll pass them on on my end for further action.

Thank you,
Roy Zimmer
roy.zimmer at wmich.edu
Western Michigan University Libraries, Systems Office

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2014-09-11
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