Problems with Flash in Windows 7 lab

[Thomas Edelblute]

If that were the case, then why does rebooting cause Flash to start working again?  If it were an installation problem then I would expect Flash not to work at all.

From: Web technologies in libraries [mailto:WEB4LIB at LISTSERV.ND.EDU] On Behalf Of Mutch, Andrew
Sent: Monday, February 11, 2013 1:35 PM
To: WEB4LIB at LISTSERV.ND.EDU
Subject: Re: [WEB4LIB] Problems with Flash in Windows 7 lab

Thomas,

I would completely uninstall it, remove registry references to it and then reinstall it. That seems to be the only way to ensure that a clean install of Flash is on a computer.

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

http://helpx.adobe.com/flash-player/kb/flash-player-windows-registry-permissions.html

Good luck!

Andrew Mutch
Library Systems Technician
Waterford Township Public Library
Waterford, Michigan

________________________________
From: Web technologies in libraries [mailto:WEB4LIB at LISTSERV.ND.EDU] On Behalf Of Thomas Edelblute
Sent: Monday, February 11, 2013 12:03 PM
To: WEB4LIB at LISTSERV.ND.EDU<mailto:WEB4LIB at LISTSERV.ND.EDU>
Subject: [WEB4LIB] Problems with Flash in Windows 7 lab
We recently deployed a computer lab running Windows 7-64 bit.  We also installed the latest version of Flash player, but we have had sporadic problems of Flash failing to run and prompting to install flash.  While it gives the appearance of Flash not being installed be believe a reboot is resetting something resolving the problem.  But we are not sure what is happening or how we can prevent it from happening.  Does anyone out in Web4Lib land have any ideas for us?

Thomas Edelblute
Public Access Systems Coordinator
Anaheim Public Library

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THIS MESSAGE IS INTENDED ONLY FOR THE USE OF THE INDIVIDUAL OR ENTITY TO WHICH IT IS ADDRESSED AND MAY CONTAIN INFORMATION THAT IS PRIVILEGED, CONFIDENTIAL, AND EXEMPT FROM DISCLOSURE UNDER APPLICABLE LAWS. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, forwarding, or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately by e-mail or telephone, and delete the original message immediately. Thank you.

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