Digital Library Cards

Thomas Edelblute TEdelblute at ANAHEIM.NET
Thu Apr 11 18:13:28 EDT 2013


We mask the first 10 characters of the 14 digit barcode on the checkout receipt.

Also, we are relying more on self check machines which also ask for a four digit pin in addition to the barcode.

Thomas Edelblute
Public Access Systems Coordinator
Anaheim Public Library

From: Web technologies in libraries [mailto:WEB4LIB at LISTSERV.ND.EDU] On Behalf Of Blatchley, Carolyn
Sent: Thursday, April 11, 2013 2:52 PM
To: WEB4LIB at LISTSERV.ND.EDU
Subject: Re: [WEB4LIB] Digital Library Cards

We have the card number displaying on receipt slips, and there is a reason (although I can't imagine what it is right now) that our libraries don't want to change that.

So our take is that the borrower is responsible for reporting their card lost or stolen; the bearer of the card is assumed to be permitted to use it. If the number is stolen (say, typed into a phone app or memorized and rattled off), the carrier would have no way of knowing it was stolen. That's why we require photo ID. In lieu of an ID, if the person can also tell us the PIN on the account, they are permitted to use a digital card.

Carolyn Blatchley
Training Services Coordinator
Cumberland County Library System
1601 Ritner Highway, Suite 100
Carlisle, PA 17013-9380
717.240.5379 | cblatchley at ccpa.net<mailto:cblatchley at ccpa.net>
cumberlandcountylibraries.org<http://cumberlandcountylibraries.org/>

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From: Web technologies in libraries [mailto:WEB4LIB at LISTSERV.ND.EDU] On Behalf Of HAZEL Margaret E
Sent: Thursday, April 11, 2013 5:42 PM
To: WEB4LIB at LISTSERV.ND.EDU<mailto:WEB4LIB at LISTSERV.ND.EDU>
Subject: [Caution: Message contains Suspicious URL content] Re: [WEB4LIB] Digital Library Cards

But isn't it the responsibility of the patron to manage who has their card number?  We don't ask for photo ID if someone presents their library card, and that card has no photo on it.  So I would find it difficult to defend asking for ID with a phone version of a library card barcode.

-Margaret

Margaret Hazel
Technology Manager & Interim Facilities Manager
Eugene Public Library
Eugene, OR
541-682-6015
margaret.e.hazel at ci.eugene.or.us<mailto:margaret.e.hazel at ci.eugene.or.us>



From: Web technologies in libraries [mailto:WEB4LIB at LISTSERV.ND.EDU] On Behalf Of Blatchley, Carolyn
Sent: Thursday, April 11, 2013 2:31 PM
To: WEB4LIB at LISTSERV.ND.EDU<mailto:WEB4LIB at LISTSERV.ND.EDU>
Subject: Re: [WEB4LIB] Digital Library Cards

I hope I'm not helping to steer the original question off topic, but what policies and agreements do California and Michigan libraries have in place that govern data security for personally identifiable information in library card registration databases?

Pennsylvania has a state statute (73 PS 2301 - Breach of Personal Information Notification Act) which includes information such as social security numbers, driver license numbers and credit/debit card numbers. Because of liabilities related to this act, we deleted all Driver License information from our database. We view it to verify identity and residency, but we don't store the information.

Our barcode scanners won't read phones, but we also determined that someone could simply "steal" a barcode number from another borrower and add it to their app without taking their actual card. For that reason, if borrowers choose to show us a digital card, we also must see photo ID. (Same reason we don't let them rattle off the 14-digit number to us.)

Carolyn Blatchley
Training Services Coordinator
Cumberland County Library System
1601 Ritner Highway, Suite 100
Carlisle, PA 17013-9380
717.240.5379 | cblatchley at ccpa.net<mailto:cblatchley at ccpa.net>
cumberlandcountylibraries.org<http://cumberlandcountylibraries.org/>

Follow CCLS Libraries
[Facebook_sm]<https://www.facebook.com/home.php#!/CumberlandCountyLibrarySystem>     [Twitter_sm] <http://twitter.com/#!/CCLSLibraries>
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From: Web technologies in libraries [mailto:WEB4LIB at LISTSERV.ND.EDU] On Behalf Of Thomas Edelblute
Sent: Thursday, April 11, 2013 5:10 PM
To: WEB4LIB at LISTSERV.ND.EDU<mailto:WEB4LIB at LISTSERV.ND.EDU>
Subject: [Caution: Message contains Suspicious URL content] Re: [WEB4LIB] Digital Library Cards

Do your driver licenses have a barcode, or are you scanning the magnetic strip into your ILS system to bring up the patron?  I hope you are not typing it in by hand.  We are a library system that serves an average of 1700 people per day so we can get quite busy and need to move people through the lines quickly.

Thomas Edelblute
Public Access Systems Coordinator
Anaheim Public Library

From: Web technologies in libraries [mailto:WEB4LIB at LISTSERV.ND.EDU] On Behalf Of Richard Wiggins
Sent: Wednesday, April 10, 2013 10:18 PM
To: WEB4LIB at LISTSERV.ND.EDU<mailto:WEB4LIB at LISTSERV.ND.EDU>
Subject: Re: [WEB4LIB] Digital Library Cards

Why have library cards at all?  Why not just use the driver license as the library card?

At least in my state, Michigan, you can, and likely have gotten, a so-called State-ID as your alternative identification.

/rich

On Wed, Apr 10, 2013 at 10:39 PM, Patricia Anderson <pfa at umich.edu<mailto:pfa at umich.edu>> wrote:
Looks like that's not a new idea, although it still seems to be fairly rare.

Kevin Kelly talked about them in 2006:
<http://kk.org/cooltools/archives/1285>

Ed Vielmetti, here in Ann Arbor, picked up on the idea and brought it to the attention of people here. We have part of the idea implemented in our campus library, but not the app part.

<http://vielmetti.typepad.com/superpatron/2006/06/cool_tool_digit.html>

The closest thing I found to what you describe is this, using the CardStar app.

<http://www.jericholibrary.org/digitalcard/index.pdf>

Interesting!

 - Patricia A.

<http://www.jericholibrary.org/digitalcard/index.pdf>





On Wed, Apr 10, 2013 at 10:18 PM, Thomas Edelblute <TEdelblute at anaheim.net<mailto:TEdelblute at anaheim.net>> wrote:
At the Library Board Meeting one of our members suggested we look into digital library cards, instead of having an actual card, patrons if they choose could have something on their phone.


Thomas Edelblute
Public Access Systems Coordinator
Anaheim Public Library

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--
Patricia Anderson, pfa at umich.edu<mailto:pfa at umich.edu>
Emerging Technologies Librarian
University of Michigan
http://www.lib.umich.edu/users/pfa
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The information in this message may be privileged and confidential and protected from disclosure. If the reader of this message is neither the intended recipient, nor an employee or agent responsible for delivering this message to the intended recipient, then you are hereby notified that any dissemination, distribution, unauthorized use, or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to this message and deleting it from your computer. Thank you, Cumberland County, PA.
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THIS MESSAGE IS INTENDED ONLY FOR THE USE OF THE INDIVIDUAL OR ENTITY TO WHICH IT IS ADDRESSED AND MAY CONTAIN INFORMATION THAT IS PRIVILEGED, CONFIDENTIAL, AND EXEMPT FROM DISCLOSURE UNDER APPLICABLE LAWS. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, forwarding, or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately by e-mail or telephone, and delete the original message immediately. Thank you.

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