library 404 pages

[Steffen Schilke]

Well, most error pages I came across recently report the error "by them
self" to the webmaster (depends on what you code into your 404 - like
emailing the referer (the page adressed which went boom), timestamp etc.)

On Thu, Nov 8, 2012 at 11:08 PM, Dan Robinson <danrobinson78 at gmail.com>wrote:

> I'll add... you need to provide an easy way to report a problem, then
> you need to provide feedback after it's fixed.  Hiding a person's
> email won't work... I'll explore the site until I find one that seems
> to fit, even if the only easy to find address is for the Library
> Director.
>
> Dan Robinson
> (ex-hwwilson)
> danrobinson78 at gmail.com
> infomaven1 at comcast.net
>
>
> On Thu, Nov 8, 2012 at 4:13 PM, Robert Sullivan
> <robert.g.sullivan at gmail.com> wrote:
> >> Do y'all find that patrons really do report errors? And do they
> understand
> >> what causes broken links enough to accurately report what happened?
> >
> > They don't have to understand - *we* as site managers have to
> > understand.  URLs are forever, a large fraction of your users come in
> > through search engines, and if you don't want frustrated users you
> > have to make sure anything which is changed is redirected to the
> > appropriate new page, or at a minimum a 404 page with a search box.
> >
> > Speaking for myself as a frustrated user,
> >
>
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> 2012-11-08
>

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