WiFi Problems

[Murphy, Michael P.]

Hi all,

I am a Technology Services Librarian at a public library in Connecticut, and I am experiencing some bizarre WiFi issues that I’m hoping you could shed some light on for me. In short, our library recently purchased a Cisco WiFi router after our previous one gave out (it is used only for public access), and for the most part it works fine, except that some users, specifically Apple users (including Ipad and Macbooks) and those using Windows 7 (but not all of them?) cannot receive internet access (but they CAN to the router) without me resetting the router. Once I reset the router they are good to go from then on out. I have experienced no issues whatsoever with those using Windows XP and Vista, and my Android devices work just fine. I’m totally perplexed. Any ideas?


- Mike



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2012-11-07
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