Options for helping patrons via screen sharing

[Heidi Steiner]

I also use the free version of join.me (http://join.me) and find it
entirely foolproof. Have never had issues with it and all the viewer has to
do is click the link you provide to see your screen in their browser. No
other free screen sharing software I've tried has compared so far.
Definitely check it out.

-Heidi
--
Heidi M. Steiner
Head of Digital and Distance Services
Assistant Professor
Kreitzberg Library | Norwich University

On Tue, Jul 24, 2012 at 12:58 PM, Ann Johnston <ajohnsto at olivet.edu> wrote:

> We use free version of Join Me and it works great.
> aj
>
> On 7/19/12 10:44 AM, "Jonathan Bloy" <JBloy at EDGEWOOD.EDU> wrote:
>
> >For a while now, my library has been using Skype to offer reference help
> >and we're looking into other methods for doing reference that would
> >involve screen sharing.  Something like GoToMeeting is appealing to us
> >because the patron doesn't have to install software on their end.
> >
> >We were wondering what products other libraries are using to offer screen
> >sharing reference help?
> >
> >
> >--
> >Jonathan Bloy
> >Librarian, Head of Digital Initiatives
> >Edgewood College
> >Madison, Wisconsin
> >http://library.edgewood.edu
> >
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2012-07-24
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