Options for helping patrons via screen sharing

[Jean Amaral]

On Thu, Jul 19, 2012 at 11:44 AM, Jonathan Bloy <JBloy at edgewood.edu> wrote:

> We were wondering what products other libraries are using to offer screen
> sharing reference help?


I've had good luck using the screenshare option within Skype. I usually
have the student share their screen with me so that they're actively
engaged and navigating the websites and/or databases.


~

Jean Amaral :: Emerging Technologies Librarian :: Queensborough Community
College

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2012-07-20
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