[Web4lib] Upgrading staff technology skills

[Terran McCanna]

This is something we desperately need to do at my system as well, but we have 
barely begun to explore it. I would appreciate hearing about any other library 
experiences, particularly how to work with potential problems such as resistant 
staff, scheduling, etc.
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Terran McCanna
Virtual Services Librarian
Clayton County Library System
www.claytonpl.org