[Web4lib] EZProxy and EBSCO eBooks

[Don Hamparian]

Hello Ryan, there have been some issues with NetLibrary since the move
to the EBSCO platform has completed.  From what I can tell from the
lists, the problems have been resolved. If you are still having
problems, email me off list and we can discuss.

Don Hamparian



On Tue, Aug 9, 2011 at 9:21 AM, Ryan Claringbole <rclaringbole at gmail.com> wrote:
> Ever since the transition from NetLibrary to EBSCO eBooks, patrons have been
> unable to download an eBook from the site through EZProxy.  We have
> contacted EBSCO and they suggested adding accessions to the EBSCO domain and
> IPs  but this has not solved the problem.  Is anyone else having this
> problem?  Anyone know of a solution?  Patrons can access it using our WiFi
> in the lilbrary buildings, but when it's outside our network they can
> checkout the eBook, but then it will stall on the last activity which won't
> allow the book to be opened in Adobe Digital Editions.  Any help is much
> appreciated!
>
> Ryan Claringbole
> Librarian
> Chesapeake Public Library
> Chesapeake, VA  23322
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