[Web4lib] Systems Management

[Bret Parker]

Jane,
Here are some comments for your benefit, shared by a workplace colleague of mine for you and the list.
 
Mike Migliori writes:
 
We use both the KACE - Kbox Appliances
 
1.  KBOX2100  -  OS Deployment
(PXE boot to the server, never need to look for a USB key or CDS)
- we use scripted installs
- we upload images (backup or transfers)
- We upload images that are sysprep'd (New deployments or redeploys)
- We capture user states and migrate them to new equipment
 
2.  KBOX1100 -  Software Management and deployment
-  Manage 1,600 machines
-  We have over 217 applications that we distribute (automated installation) via kbox
    -  Software is installed the same every time.
-  Easily create reports for inventory
-  Push out short-cuts to desktops
 
3.  Remote Control
Even though you can click links to remote using VNC  from the browser, viewer or RDP, we opted to purchase Bomgar's B200 series remote appliance.  It also has a command that will integrate with KBOX.
www.bomgar.com 
 

Finally,  because of staffing issues and consolidation, over the last 3 years we have lost 4 support positions, 1 network position, and consolidated our library equipment which added another 325 machines to manage.
 
Without these 3 devices, we would not have been able to accomplish this.  However, we were able to provide the same services, and in most cases improve services, despite the changing environment.
 
I could not imagine doing a Windows 7 roll-out without these appliances.
If you have any more questions, please contact me directly:  mike.migliori at ci.stockton.ca.us 
 
Thank you,
 
Michael Migliori
IT Services
City of Stockton

 
Bret Parker
Senior Systems Analyst
 
Mailing Address:
Information Technology
Administrative Services
City of Stockton
425 N. El Dorado St
Stockton, CA 95202
 
bret.parker at ci.stockton.ca.us
 
http://www.stockton.lib.ca.us 
http://www.stocktongov.com
 
"Excellence encourages one about life generally; it shows the spiritual wealth of the world." -- George Eliot
>>> Jane Frasier <Jane.Frasier at JeffcoLibrary.org> 3/31/2011 3:57 PM >>>
Are any of you using the KACE KBOX Systems Management Appliance? Are you happy with it?

We use Deployment Solution and have liked it but more and more it looks like we need to upgrade to the Client Management Suite which would be pretty pricey for us as would the KACE. There are things about Deployment Solution that I think are not that stable and support is difficult.

Any other solutions? Mostly we are looking for a way to create and deploy images, do remote control of our computers, do software deployment, etc.

Thanks.

Jane Frasier
Software Support Specialist-LSC
Jefferson County Public Library
10500 W. 38th Avenue
Wheat Ridge, CO 80033
(303) 403-5296
Jane.Frasier at jeffcolibrary.org
Find us on the Web: http://jeffcolibrary.org



_______________________________________________
Web4lib mailing list
Web4lib at webjunction.org
http://lists.webjunction.org/web4lib/