[Web4lib] Thanks... SMS to Chat help

[Alison Cody]

Maybe someone already posted this and I missed it, but Google Voice recently
opened up to anyone and everyone, so there's no longer a waiting period to
get an invite. You should be able to just create an account and get going
right away.

Enjoy!
Alison

Alison K. Cody
 <http://www.spinstah.net>Public Relations & Instruction Librarian
Loyola/Notre Dame Library
Baltimore, MD


On Wed, Jun 30, 2010 at 10:47 AM, Jennifer Heise <jenne.heise at gmail.com>wrote:

> Hi! LibraryH3lp (chat reference service) has an integrated gateway that can
> connect to Google Voice to pick up SMS text messages sent to your Google
> Voice number.
>
> Google Voice is a free service but you have to have an invite (we had to
> request one then wait about 6 months for ours). You have a single number
> that can be directed to ring at one or more regular numbers (my roommate is
> setting this up for us at home so we can have a 'contact phone number' to
> give out that will ring for all our cell phones and land line.
>
> Google Voice, obviously, also accepts SMS/Chat messages at that number.
>
> When you have set up a GoogleVoice gateway in your LibraryH3lp account,
> Texts sent to that GoogleVoice account will show up in the LibraryH3lp
> chat;
> if no librarian is logged on to LibraryH3lp when the text is received, it
> just pops up as soon as someone logs in. We've found that the incoming
> (from
> cell phone to LibraryH3lp) path is somewhat slow-- up to 30 minutes; but
> the
> outgoing message from LibraryH3lp to the user's cell phone is quite swift.
>
> [You can also use your regular Gchat to send and respond to SMS messages
> (option you can turn on in Google Labs), but my friends have found that the
> outgoing messages are often lost if you send out through Gchat.]
>
> -- Jenne Heise
>
> On Tue, Jun 29, 2010 at 6:00 PM, Christa E. Van Herreweghe <
> Christa at ucpl.lib.mo.us> wrote:
>
> > Hmmm, I'm not familiar with Google Voice.  What are you doing with it
> > specifically?
> >
> >
> > Christa Van Herreweghe
> > IT/Reference Librarian
> > University City Public Library
> > www.ucpl.lib.mo.us
> >
> >
> >
> >
> > -----Original Message-----
> > From: web4lib-bounces at webjunction.org
> > [mailto:web4lib-bounces at webjunction.org] On Behalf Of Jennifer Heise
> > Sent: Monday, June 28, 2010 10:43 AM
> > To: web4lib
> > Subject: [Web4lib] Thanks... SMS to Chat help
> >
> > Several months ago, I asked about services libraries were using to
> > provide
> > SMS 'texting' reference through a chat interface. I got a lot of helpful
> > responses. As a result, we eventually moved from Meebo chat to
> > LibraryH3lp,
> > something we'd been planning to do, and signed up for Google Voice. I'm
> > happy to report we have a working SMS chat and are planning when to
> > publicize it now!
> >
> > Thanks!
> >
> > --
> > Jennifer Heise
> >
> > known in the SCA as Jadwiga Zajaczkowa
> > _______________________________________________
> > Web4lib mailing list
> > Web4lib at webjunction.org
> > http://lists.webjunction.org/web4lib/
> >
> >
>
>
> --
> Jennifer Heise
>
> known in the SCA as Jadwiga Zajaczkowa
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> Web4lib mailing list
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>
>