[Web4lib] IT wants to block Hotmail

[Alma Garcia]

It seems that you might want to get you Library board or commission involved.  They may have more influence with city government.  

The offending Hotmail account should be blocked rather than blocking all hotmail accounts from the domain.

*****************************************************************
Alma García                     Library Systems Administrator
Mills College Library           510-430-2021
5000 MacArthur Blvd.            510-430-3155 fax
Oakland, CA  94613



-----Original Message-----
From: web4lib-bounces at webjunction.org [mailto:web4lib-bounces at webjunction.org] On Behalf Of Chadwick, John, DCA
Sent: Wednesday, January 20, 2010 9:39 AM
To: Baldwin, Susan; web4lib at webjunction.org
Subject: Re: [Web4lib] IT wants to block Hotmail

Seems like overkill to me. A single e-mail should not get the city in
trouble with their ISP.

There are a variety of solutions to the issue. We use a Cisco firewall
with the Content Security Module. It is very easy to setup and
configure. You can filter incoming and outgoing mail and look for
patterns. It also cuts down on incoming and outgoing viruses. I have
been impressed with the system.

John

-----Original Message-----
From: web4lib-bounces at webjunction.org
[mailto:web4lib-bounces at webjunction.org] On Behalf Of Baldwin, Susan
Sent: Wednesday, January 20, 2010 10:21 AM
To: web4lib at webjunction.org
Subject: [Web4lib] IT wants to block Hotmail

Hi,

Our city IT dept recently received a letter from our ISP stating that we
are in violation of our terms of service due to someone sending
inappropriate/threatening email from our domain. Apparently the e-mail
was sent from a hotmail account, so the city wants to block access to
hotmail, across the city. This would severely affect our patrons, as
many of them use hotmail. In addition, they are also now thinking of
blocking web-based e-mail access on all city computers, although we are
not sure if this would include our public computers.

My question is, has anyone else had any similar experiences? Other than
complaining to IT and reminding them know how our patrons use the
computers, we are not sure what else to do. I'm sure there is more to
the story, but this is all we know so far.

Thanks in advance.

Sue

Sue Baldwin
Technology Librarian
Newport News Public Library System
700 Town Center Drive Suite 300
Newport News, VA 23606
sbaldwin at nngov.com


_______________________________________________
Web4lib mailing list
Web4lib at webjunction.org
http://lists.webjunction.org/web4lib/


______________________________________________________________________
This inbound email has been scanned for malicious software and
transmitted safely to you using Webroot Email  Security.
______________________________________________________________________


Confidentiality Notice: This e-mail, including all attachments is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited unless specifically provided under the New Mexico Inspection of Public Records Act. If you are not the intended recipient, please contact the sender and destroy all copies of this message. -- This email has been scanned by the Sybari - Antigen Email System. 



______________________________________________________________________
Confidentiality Notice: This e-mail,including all attachments is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review,use,disclosure or distribution is prohibited unless specifically provided under the New Mexico Inspection of Public Records Act. If you are not the intended recipient, please contact the sender and destroy all copies of this message. 

This email has been scanned using Webroot Email Security.
______________________________________________________________________

_______________________________________________
Web4lib mailing list
Web4lib at webjunction.org
http://lists.webjunction.org/web4lib/