[Web4lib] Problems with MySpace

[Andrew Mutch]

Charles,

Have you been able to test this on an unfiltered computer to confirm that 8e6 is the cause? We use an 8e6 filter and I haven't heard this problem being reported. In my experience, most browser hang-ups with MySpace are directly attributable to how MySpace codes their pages and how their users modify them.

Andrew Mutch
Library Systems Technician
Waterford Township Public Library
Waterford, MI


----- Original Message -----
From: "Charles Gambrell" <gambrellcb at gmail.com>
To: web4lib at webjunction.org
Sent: Tuesday, July 14, 2009 1:59:25 PM GMT -05:00 US/Canada Eastern
Subject: [Web4lib] Problems with MySpace

We have recently begun having a problem with customers in our library 
accessing their MySpace accounts.  I am  wondering if anyone else is 
experiencing a similar issue.

The situation - A customer goes to www.myspace.com.  We use 8e6 as a 
filter and a customer must get an override from the staff to access 
the MySpace page.  The staff person does the override and 
www.myspace.com can be accessed.  The customer signs into her or his 
account.  Very soon after signing in a window opens over the 
myspace.com page that has the heading "Find and invite your friends 
to myspace."  If you click on "No, thanks" at the bottom of the page 
or the "x" in the top right hand corner of the box, the hour glass 
appear  and everything seems to stall.  After a while the box may 
close but if you try to access your myspace account the override is 
requested again.  It would appear the script that is opening the 
request window is causing the override to fail.

This is not happening to all myspace accounts.  Some people have no 
problem accessing their accounts.

I contacted 8e6 support and they have as of yet not found an 
explanation.  Well, they did say the javascript that is opening the 
window might be conflicting with another script on the myspace.com 
page or perhaps the myspace.com account is somehow "corrupted."  Not much help.

Anyone seen anything like this?  Any suggestions?

Thanks for any and all help offered.

Charles






_______________________________________________
Web4lib mailing list
Web4lib at webjunction.org
http://lists.webjunction.org/web4lib/