[Web4lib] after hrs tech support

[Thomas Edelblute]

If the automotive repair places can charge 70% more than the hourly wage
and pass it on to their customers, why can't we? 


Thomas Edelblute
Public Access Systems Coordinator
Anaheim Public Library

-----Original Message-----
From: web4lib-bounces at webjunction.org
[mailto:web4lib-bounces at webjunction.org] On Behalf Of Ed Erjavek
Sent: Wednesday, June 11, 2008 9:52 AM
To: web4lib at webjunction.org
Subject: [Web4lib] after hrs tech support

When community groups using our meeting rooms at night or on the weekend
ask about tech support from our IT staff since these hrs are outside of
our IT staffs regular work hrs we have been charging $20/hr though we
now think we should raise that fee since our IT staff makes more than
that an hr in wage and benefits - what are others charging per hr for
that type of service?

 

Thanks, Ed




The mission of the San Bernardino Public Library is to provide free
access to the world of ideas, information and creative experience for
all citizens of San Bernardino.
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