[Web4lib] RE: Open source support models

[Cindy Murdock]

Walker, David wrote:
> So there is a significant up-front cost savings, since you don't have to buy a license.  Once you calculate, too, that you will receive future enhancements and modules for the software for free, the savings of open source over time become even more significant.
>
>   
Also, since you're not buying a license, you're not locked into buying 
support from a single proprietary vendor.  If you're not happy with the 
support you're getting from one provider, you are free to obtain support 
from another.

-- 
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Cindy Murdock
IT Services Director
Meadville Public Library    | CCFLS
http://meadvillelibrary.org | http://ccfls.org