[Web4lib] American Library Association Open Position: Senior Usability Officer

Rob Carlson rcarlson at ala.org
Fri Oct 26 16:02:12 EDT 2007


(apologies for duplicates)



Senior Usability Officer

Information Technology & Telecommunications Services
Member Programs & Services
American Library Association
Chicago, IL

Responsibilities: The American Library Association (ALA), a large,
information-based professional organization seeks an Senior Usability
Officer (SUO). This position in its key role will support 65,000
members
and nonmembers in the organizations’ initiative to recast its
growing
Website with user-centered web design principles. The potential
candidate will have extensive first hand experience designing and
running usability tests, accessibility reviews/audits, and determining
website trends. In addition, must have experience with other
methodologies such as expert walkthroughs, defining stakeholder
requirements, task analysis, wireframing, prototyping and card
sorting.
Excellent communication and people skills with the ability to
communicate with non-technical individuals are a must in this highly
visible position. The SUO must be flexible and able to incorporate
user-centered design principles to online interfaces while remaining
responsive and open to the diverse and shifting needs of a complex
organization. The ability to work in a team environment and between
two
universes of Information Technology and Librarianship is essential in
order to maintain an outcome-oriented, global vision.

Requirements: Master’s degree in Human-Computer Interaction (HCI) or
related field with a minimum of five years experience in designing and
conducting usability tests and making recommendations to effect
changes.
Must have knowledge of web site design, web-based usability standards,
web-based accessibility standards and industry-acknowledged best
practices. This individual must be able to work in a fast-paced
environment and manage multiple projects simultaneously. Salary is
negotiable from $75,000. ALA has an excellent medical/dental package,
vacation and retirement annuity. Closing Date: Review of applications
will begin December 1, 2007 and continue until the position is filled.
For consideration send a letter of application and resume to the
American Library Association, Human Resources Department, SUO/IT, 50
East Huron Street, Chicago, IL 60611; fax: 312.280-5270, email:
cvivian at ala.org.


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