[Web4lib] IM Security

[Andrew Hankinson]

What is their specific complaint about security issues?  That it is a  
vector for remote exploits?  That opening up the ports on their  
firewall for it will allow 'hackers' to access your systems? Or that  
'industry secrets' will leak from your organization?

If you get a better idea of where they're arguing from, then it's  
easier to prove them wrong.  ;)

I noticed that Meebo supports Jabber.  You can set up an internal  
Jabber server to reduce the amount of traffic that needs to go  
outside of your firewall, thereby reducing many of the security risks.


On 5-Mar-07, at 4:23 PM, Jami Haskell wrote:

> Please help!
> I would like to implement IM for inter-staff communications and,  
> hopefully,
> for reference/user services at my library.
> However, I am being met with major resistance from my systems  
> staff. They
> claim that it is too much of a security risk and we cannot do it.
>
> Every other library I have worked in has used IM (either via  
> Trillian or
> meebo) and security issues were never raised. I know that thousands of
> libraries use IM all the time. I am proposing that my library  
> system use
> Meebo for this so that they can interact with multiple IM clients  
> without
> having to install software on the machines.
>
> How can I explain to my systems folks that this is an okay thing to  
> do??
> Please help!
>
> Thanks so much,
> Jami Haskell
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