[Web4lib] ILS response times

[Gair Helfrich]

Hi folks,
 
We're in the process of writing a RFP for a new system and we'd like to include a list of acceptable response times for various transactions--checking in/out an item, renewing, searching by keyword, loading a patron record, loading a MARC record, etc. So far, I'm not having much luck in finding any information. I'm reluctant to include what was in our last RFP--it's 18 years old!
 
If anyone can point me in the right direction or tell me if this kind of information is no longer included in RFPs I'd appreciate it.
 
__________
Gair Helfrich, MLS
Supervising Librarian
Information & Technical Services Manager
Atlantic County Library
40 Farragut Avenue
Mays Landing, NJ 08330
609-625-2776 ext. 6313  Fax: 609-625-8143
ghelfrich at aclsys.org