[Web4lib] How to handle emails to staff from public computers

[James M. Gilbert]

If creating a form, I'd create one form -- with a DEPARTMENT drop down box.
Select the departments that should receive mail.

James M. Gilbert
Systems Librarian
Whitehall Township Public Library

-----Original Message-----
From: web4lib-bounces at webjunction.org
[mailto:web4lib-bounces at webjunction.org] On Behalf Of SUSAN HANSEN
Sent: Wednesday, October 25, 2006 5:21 PM
To: web4lib at webjunction.org
Subject: [Web4lib] How to handle emails to staff from public computers

We have pretty locked down stations for our public access homepage/catalog
pages and they don't have any kind of email client installed.  Patrons are
frustrated when they want to send an email to us from one of our stations. 

One option is to create a form for each of the 20+ email addresses  (contact
us) we provide on our site for the public to use in contacting a specific
staff/department.  Any suggestions how you would handle this? I'd rather
have them go directly to an area rather than one person getting the emails
and forwarding them appropriately. Thanks for your help!!

Susan Hansen, MA, CIRS, 
Librarian
Rochester Public Library
101 2nd Street SE
Rochester MN  55904-3776

susan at rochester.lib.mn.us
www.rochesterpubliclibrary.org
Aim & Yahoo screenname: RPLmnInfo  MSN: reference at rochester.lib.mn.us

office phone: 507.285.8002
fax: 507.287.1910


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