[Web4lib] Re:How to handle emails to staff from public computers

Mark Gooch mgooch at wooster.edu
Thu Oct 26 19:54:47 EDT 2006


Do you have any recommendations/suggestions of tools that match these
criteria?  I've been trying to figure out such a solution.

Thanks
Mark

Mark D. Gooch
Technology & Government Information Librarian
The College of Wooster Libraries
1140 Beall Avenue
Wooster, Ohio 44691
Phone: 330/263-2522
FAX: 330/263-2253 
mgooch at wooster.edu
>>> "K.G. Schneider" <kgs at bluehighways.com> 10/26/06 2:30 PM >>>
> I've debated adding a similar feature to our public access PCs using
> outlook express (or some other basic client) and an extra staff email
> account set up to either block or discard incoming mail (and using the
> same acct on all public PCs).  I think your idea about forms is more
> elegant, but I had anticipated using this on PCs other than PACs so
that
> patrons could use email links on sites without having to cut and paste
the
> address into an internet email client.  The downside to this would be
the
> probability of crank emails being sent from a library address
(although it
> could be named donotrespond at ... or something, I suppose)

I keep meaning to say, so I better say it, that if you're implementing
forms, think ahead to spam prevention, because form spam is a massive
headache to deal with. You need a spam-prevention tool that not only
blocks
or prevents the spam but is accessible for visually-challenged users. 

One Who Knows,

Karen G. Schneider
kgs at bluehighways.com 

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