[Web4lib] How to handle emails to staff from public computers
SUSAN HANSEN
SUSAN at rochester.lib.mn.us
Wed Oct 25 17:21:03 EDT 2006
We have pretty locked down stations for our public access homepage/catalog pages and they don't have any kind of email client installed. Patrons are frustrated when they want to send an email to us from one of our stations.
One option is to create a form for each of the 20+ email addresses (contact us) we provide on our site for the public to use in contacting a specific staff/department. Any suggestions how you would handle this? I'd rather have them go directly to an area rather than one person getting the emails and forwarding them appropriately. Thanks for your help!!
Susan Hansen, MA, CIRS,
Librarian
Rochester Public Library
101 2nd Street SE
Rochester MN 55904-3776
susan at rochester.lib.mn.us
www.rochesterpubliclibrary.org
Aim & Yahoo screenname: RPLmnInfo MSN: reference at rochester.lib.mn.us
office phone: 507.285.8002
fax: 507.287.1910
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