[Web4lib] Online "ticketing" system

[Deborah Kaplan]

On Mon, 8 May 2006, Kelli Staley wrote:

> Bugzilla. http://www.bugzilla.org/
> 
> Haven't used it personally, but saw a library do a demo once.

Bugzilla's better for development projects than for systems
admin. Unless you're doing very complex things the system has
more functionality than you will almost certainly need, and
therefore more complexity. Don't get me wrong, it's fantastic,
but I suspect it isn't what you want.

-Deborah 
-- 
Deborah Kaplan
Digital Initiatives Librarian
Brandeis University