[Web4lib] Getting catalog software vendors to make more useable software choices

[Jenne Heise]

For years, my library has been struggling with some basic usability 
flaws in our online catalog interface for the web, things that can't 
apparently be done with the software as it stands and are apparently low 
priority for the vendor.

What are librarians doing to pressure catalog softwarevendors to address 
usability issues?

Are there any libraries/library systems that have used authority control 
to provide suggestions of alternative terms for searching? Are there 
ways to make the 'more like this' feature in catalogs work well? What 
works? What doesn't work?

-- Jenne Heise