[WEB4LIB] Version of WebTrends?

[William Denton]

On 13 January 2005, Lynn Eades wrote:

: I have noted that quite a few use WebTrends for their statistics from
: this list.  I am curious which version of the software you are using?
: We are investigating WebTrends7.  Also, do you run it on your web server
: or on another machine?  We have some hesitancy in running it on our web
: server.

Where I work (not a library) we're still using version 5 of the WebTrends
Reporting Center eBusiness edition, and we like it a lot.  It does a good
job, and can generate colourful graphs and tables that impress executives
while also allowing low-level analysis of particular pages and
directories.  We find it can chew up a fair bit of CPU and disk space, but
our raw logs are enormous and take up a lot more room.  Generally we're
very pleased with it.  The only real problem I've had was when I upgraded
from 4 to 5 and it mangled everything.  I'd be careful about doing any
more upgrades in place.

One annoying thing is that it only does pre-generated reports and you
can't do live queries to find out about specific URLs.  I think the more
expensive version of 5 does that, and 7 does too.  In 7 they've also moved
to a different pricing model where you pay more if you get more hits,
which seems pretty cheap of them.  It's not a fair way to billing for web
log analyzers.

We run WebTrends on a machine inside our firewall, away from the public.
We scp the logs over every night.

Bill
-- 
William Denton : Toronto, Canada : http://www.miskatonic.org/ : Caveat lector.