[Web4lib] PHP Knowledgebase and HelpDesk

Eric Larson elarson at library.wisc.edu
Mon Aug 29 15:37:55 EDT 2005


Hi Ian,

We have written an open source, PHP application that may meet your  
needs.  Libstats has been in use for over a year by UW-Madison campus  
libraries of all sizes.  The project page and online demo are  
available at this URL:

http://www.wendt.wisc.edu/projects/systems/libstats/index.do

Eric Larson
Research Intern for Digital Projects
UW-Madison Wendt Library
email:   elarson at library.wisc.edu


On Aug 29, 2005, at 1:47 PM, Ian Chan wrote:

>
> Hi,
>
> I am interested in finding an online tool, written in PHP, that  
> offers both
> knowledgebase and helpdesk functions.  Your recommendations and  
> experience
> would be greatly appreciated.
>
> Thanks!
>
> ---------------------------------------------------------
> Ian Chan
> Assistant Professor
> Web Services Librarian
> http://www.lib.uaa.alaska.edu/about/departments/ichan/
> University of Alaska Anchorage
> 907.786.1835
>
>
>
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> http://lists.webjunction.org/web4lib/
>



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