[Web4lib] Lehigh University Job Announcement

[Stacey Kimmel-Smith]

EXCUSE CROSS/DUPLICATE POSTINGS:

Help desk services and Web support librarian 
Lehigh University, Bethlehem, PA
Posted August 13, 2005

Lehigh University's Library and Technology Services (LTS) seeks a team-
oriented individual to offer Web page development, Web authoring 
instruction/consultation, and help desk service at a state-of-the-art 
Information Commons. The successful candidate will possess library reference 
skills, Web authoring and site management experience, exceptional teaching 
skills, and the ability to assist users with a broad range of computing and 
instructional technologies. 

 
RESPONSIBILITIES: 
-Provides general reference and technology assistance at the Information 
Commons help desk, including evenings and weekend shift rotations 
-Provides Web authoring and site management support and consultation for 
faculty, staff, and students 
-Develops Web-based services, tutorials, guides, and documentation; serves as 
primary editor of the help desk knowledge base system 
-Offers on-on-one and group instruction on library and Web-related topics 
-Participates in planning a broad range of library and technology initiatives, 
including promoting information literacy, integrating library resources in 
online courses, developing campus portal content, and deploying innovative Web 
services 

QUALIFICATIONS: 

Required: 
-Master's degree from ALA-accredited library school and/or information science 
program 
-Experience in providing traditional and electronic reference services in a 
library setting 
-Demonstrated ability to design attractive and effective Web sites 
-Knowledge of HTML practices, standards, and trends, as well as related skills 
(e.g., CSS, Javascript) 
-Expertise in using authoring and site management applications such as 
Macromedia Dreamweaver and Contribute 
-Ability to assist users with the broad spectrum of campus and Internet 
resources 
-Demonstrated effective communication and interpersonal skills in individual 
and group settings 
-Ability to do basic troubleshooting for Commons hardware and operating 
systems 

Desired: 
-Experience developing dynamic, database-driven sites using Coldfusion, PHP, 
Perl, or Java 
-Experience in computing/technology support and/or technical certification 
-Experience in formal classroom instruction 

APPLICATIONS ACCEPTED UNTIL POSITION IS FILLED


SALARY/BENEFITS

Salary range is $40,400 to $49,200; hiring salary based on education & 
experience. Excellent benefits, including tuition remission and/or exchange 
programs. AA/EEO Employer, minorities encouraged to apply. 


SEND COVER LETTER AND RESUME TO:

Pam Steigerwalt
Lehigh University
Library and Technology Services
8A - Fairchild/Martindale Library
Bethlehem, PA 18015 

TO APPLY ONLINE, PLEASE SEND RESUME TO: pss2 at lehigh.edu 



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